Early reminders
Clients hear before the due date, in Arabic or English, on WhatsApp.
Solutions
Collections
Off-plan sales in Egypt are financed by instalments, so collection performance is as commercially important as absorption. Sakneen attaches the schedule to the unit record, reminds clients before the due date on the channel they use, and gives sales and finance the same live position.
Why collections drifts from sales
Collections is usually run by finance from a spreadsheet, disconnected from the salesperson who holds the client relationship. By the time an overdue instalment reaches the person the client trusts, it is weeks old and the conversation is harder.
Putting the schedule on the unit record puts it in reach of both.
What changes
Payment in the reminder
Where Checkout is enabled, the client pays from the message.
One position
Due, collected and overdue by project and ageing bucket, live.
Frequently asked questions
- Does Sakneen replace our finance system?
- No. Sakneen drives the schedule and the client communication; the ledger stays in your ERP and status synchronizes between them.
- Can we control the reminder templates?
- Yes. Templates, timing and channel are configured per project, and reminders can be suspended for an individual client.
- Does this work for handed-over units?
- Yes. Schedules continue past delivery, including maintenance deposits and post-handover instalments.
Related
See it against your own inventory
Bring one project. We load its masterplan and unit list, and you see your own homes as digital records before you decide anything.