Legal
Terms of service
These terms govern use of Sakneen's software. In summary: you licence the software for the term you have paid for, you keep ownership of your own data, we keep ownership of the software, and either party may end the agreement on the notice set out in the contract.
Draft: this document describes Sakneen's intended practice and has not been reviewed by counsel. It must not be relied on as a binding agreement until legal review is complete and this note is removed.
Key terms in summary
- Licence
- A non-exclusive right to use the software for your own business during the paid term.
- Your data
- You own the inventory and client data you put into Sakneen. We process it to provide the service.
- Our software
- Sakneen owns the platform, its interfaces and its documentation. Nothing here transfers that.
- Fees
- As set out in your order form. Developer products are priced per home per year with a per-project minimum.
- Availability
- We aim for continuous availability and will publish planned maintenance in advance.
- Termination
- On the notice in your contract. On termination you receive an export and we delete on the DPA schedule.
Acceptable use
Sakneen may not be used to access inventory a developer has not authorized you to see, to scrape or resell another customer's data, or to circumvent the permission model. Access is scoped for a reason, and attempting to widen it is a termination event.
Frequently asked questions
- Who owns the data we put into Sakneen?
- You do. Sakneen processes it to provide the service and returns an export on termination.
- Can we get a copy of our data at any time?
- Yes, through the API or by requesting an export. There is no charge for an export of your own records.
Related
See it against your own inventory
Bring one project. We load its masterplan and unit list, and you see your own homes as digital records before you decide anything.